Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms") apply to all service provided by Navigate Your Worth ("the Service Provider"). By booking a session or subscribing, you agree to these terms.

2. Nature of the Service

Navigate Your Worth provides leadership, workplace, and professional advisory support.

This service does not constitute:

Legal advice
Clinical, medical, or therapeutic treatment
Representation in employment disputes
Emergency or crisis intervention

3. Confidentiality

All information shared is treated as strictly confidential.

Your information will not be shared with any third party unless:

You provide explicit written consent
Disclosure is required by law (e.g., safeguarding, serious risk of harm)

No identifying details about clients are stored publicly or shared with any employer or colleague.

4. Client Responsibilities

Clients agree to:

Provide accurate, relevant information to allow effective advice
Use the guidance responsibly and within their own organisational policies
Understand that all decisions and actions remain their own responsibility
Seek legal, HR, or clinical support where appropriate

5. Response Times

Response times correspond to the subscription tier purchased.

Response times apply during business hours (Mon-Fri, excluding bank holidays).

Messages received outside business hours may be addressed the next working day.

6. Payments & Billing

All sessions and subscriptions must be paid in advance
Subscriptions renew monthly until cancelled
Cancellations take effect at the end of the current billing period
No refunds are provided for partially billed periods

7. Rescheduling & Cancellations (1:1 Sessions)

Sessions may be reschedules within 24 hours' notice
Sessions cancelled with less than 24 hours' notice may be charged in full

8. Limitation of Liability

Navigate Your Worth is not liable for:

Decisions made by the client
Employment outcomes
Consequences of actions taken following advice
Loss of income, business, or reputation

All advice is provided in good faith based on the information you share.

9. Right to Decline or Discontinue Services

The Service Provider reserves the right to refuse or discontinue service if:

The service is being misused
The situation requires legal or clinical intervention
Boundaries are not respected
The relationship is no longer appropriate or safe

10. Governing Law

These Terms are governed by the laws of England and Wales.

Confidentiality Statement

Navigate Your Worth provides a strictly confidential advisory service.

Any information you share - written, verbal, or implied - is kept private and secure.

I do not communicate with your employer, colleagues, or any third party about your situation.

The only exceptions are where disclosure is required by law, such as safeguarding concerns, risk of harm, or court orders.

Your trust is my priority, and confidentiality is the foundation of this service.